Terms of service

1. Who we are

This website is run by Ksdecom (company number 98787330), trading as Walsh & Farley, Hooiven 24, 9932 JJ Delfzijl, the Netherlands. You can reach us by email at support@walshandfarley.com or through the form on our Contact page. In these terms, "we", "us" and "our" mean Walsh & Farley, and "you" means the customer.

2. What these terms cover

These terms apply to every order placed on this website. Our Delivery Information, Returns & Refunds and Privacy Policy also form part of them.

3. Using the website

You may use this website to shop for yourself, not for commercial purposes. Please don't misuse it, try to get into parts of it you aren't authorised to access, or reuse our text, photos or logo without asking us first.

4. Our products

We take care to describe each piece accurately, including its colour, sizing and details. Screens vary, so a colour may look slightly different in person. Where a product has a size chart, please check it before ordering. If you are unsure about a size, email us at support@walshandfarley.com before you order.

5. Prices

Prices are in euro (EUR) and include VAT. Every order comes with Free Shipping Within Ireland. If a price is clearly wrong, we will contact you before dispatch, and you can either go ahead at the correct price or cancel for a full refund.

Bundle discounts (Buy more, Save more!) are applied automatically at checkout: 10% off when you buy 2 items, 15% off for 3 items and 20% off for 4 or more items. Only one automatic discount applies per order; when more than one is available, the one that saves you the most is used.

6. When a contract is formed

After checkout you receive an order confirmation by email, which tells you we have received your order. The contract between us is formed when we dispatch it. We may decline an order if an item is unavailable or a payment can't be verified; in that case you are refunded in full.

7. Payment

Payment is taken when you place your order. We accept Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay and Shop Pay. The options shown at checkout are the ones available for your order.

8. Delivery

We deliver to Ireland only. Your order is dispatched within 1-3 working days (Monday to Friday), and delivery takes 8-12 working days (Monday to Friday) after dispatch. If we can't meet that, we will tell you and you can cancel for a full refund. Your order remains our responsibility until it is delivered. See Delivery Information for the details.

9. Your right to withdraw and our guarantee

Under EU law and the Irish Consumer Rights Act 2022, you can withdraw from an online purchase within 14 days of receiving the goods, without giving a reason. On top of that, our 30-Day Money-Back Guarantee lets you return an item within 30 days of delivery. How both work, including who pays the return postage, is set out in Returns & Refunds.

10. Faulty goods

Everything we sell must match its description, be of acceptable quality and be fit for purpose. If an item is faulty or damaged, you choose a replacement or a full refund, and we pay the return postage. Your statutory rights under EU and Irish consumer law, including the 30-day right to reject faulty goods and the right to have a fault put right, apply in addition to this.

11. Errors on the website

Occasionally a product page may contain a mistake in a description, price or availability. We may correct such errors at any time, including after you have ordered. If a correction affects your order, we will contact you before dispatch and you can cancel for a full refund.

12. Links to other websites

Some pages link to websites we don't run, such as a carrier's tracking page. We are not responsible for their content or practices.

13. Our content

The text, photos, the Walsh & Farley name and logo, and everything else on this website belong to us or to those who have licensed them to us. Please ask before using any of it.

14. Our liability

We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms. We are not responsible for loss that could not have been foreseen, or for business losses. Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or in any other case where limiting it would be unlawful, and nothing affects your statutory rights as a consumer.

15. Complaints

If something isn't right, email support@walshandfarley.com or use our Contact page. We reply within 24 hours on working days (Monday to Friday) and aim to resolve a complaint within 14 days.

16. Changes to these terms

We may update these terms from time to time. The version on this page on the day you place your order applies to that order.

17. If part of these terms is invalid

If a court decides that any part of these terms can't be enforced, the rest still applies.

18. Governing law

These terms are governed by the law of the country where the seller is established (the Netherlands). If you live in Ireland, this never takes away the protection given to you by the mandatory consumer law of Ireland, and you can bring a claim in the Irish courts.

Company details

Store: Walsh & Farley
Company: Ksdecom, trading as Walsh & Farley
Company number: 98787330
Address: Hooiven 24, 9932 JJ Delfzijl, the Netherlands
Email: support@walshandfarley.com
Customer service: Monday to Friday, 9:00 to 17:00 (Irish time). We reply within 24 hours on working days.